Full Refund: We must receive your return within 10 days of receiving your package
Shop Credit: 10-14 days from receiving package.
15+ days: We will be unable to accept it and will send the package back to you.

We work meticulously to package orders carefully and deliver them to you with love.
All items should arrive back at our returns department, in pristine condition. It must be unworn, unwashed, unmarked, unscented (no perfume, deodorant or makeup stains.)  Please be mindful of delicate fabrics, we will not accept anything with snags or pulls. Items must be returned with all original tags and labels attached. 

Eliyas Label reserves the right to refuse any items that do not meet the above criteria.

If we receive damaged items, we will ship it back to you.

When we receive your return, we will issue a  refund minus the original shipping charge and $9 if return label we provided was used. Once processed, we will email you a confirmation. Please allow 7 business days from when we receive your package for your return to be processed. Please allow an additional 5-10 business days to see the refund in your bank account. 

 Sale Items:

All items on sale are final sale.
Sale items are not eligible for returns or exchanges.  

Promo codes and Sales beyond 20% discount are final sale.
We do not offer price adjustments for orders placed before or after promotion times. 

Return Address:

  1057 Broadway, Woodmere NY, 11598



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